Contact
Send a message
Bug reports, incorrect scores, wording suggestions and general feedback are all welcome. keysprint is a small project run by one person, and every message is read.
How to reach us
keysprint is built as a static site with no server behind it, so there is no inbox for a contact form to post to. Instead, the button below opens your own email application with the address and a suggested subject already filled in. Nothing is sent until you press send in your mail app.
Or copy the address into your mail application:hello@keysprint.onrender.com
What to include
A short message is fine. If you are reporting something specific, these three details make it much faster to find:
- The page you were on. For example
/typing-test/1-minute/. - What you did and what happened instead. "I pressed the left shift key and the character was still typed as lowercase" is a complete report. "It is broken" is not.
- Your browser and device. Whether the problem happens on a desktop keyboard or a phone keyboard, and which one it happens on, usually points straight at the cause.
What we can help with
- Scores that look wrong
- Yes, please write. The scoring code is in a single module and is covered by unit tests, so a genuine error is worth finding. Include the results panel figures.
- Something on the page that is confusing
- Very welcome. The site was written by one person, and the places where a page is unclear are usually the places where the writer was thinking about something specific that other people do not.
- Typing advice
- Use the learn typing guide and the lesson stages first. If something is missing from them, say so.
- Requests for features
- Read, but not always acted on. keysprint deliberately has no accounts, no leaderboard and no progress tracking across devices, so the feature list is short on purpose rather than by accident.
Response time
Most messages get a reply within a few days, and longer ones sometimes take a week or two. keysprint is maintained in the gaps around other work, so a slow reply is more likely to mean a quiet week than a forgotten message.
Other things worth reading
- About keysprint — how the site works and how the numbers are calculated.
- Privacy policy— what is stored, where, and what is not collected.
- Terms of use — the short version of what you can and cannot do with the site.
Frequently asked questions
Questions about contacting keysprint.